Our Reviews

In this day and age, customer feedback is a hugely important part of our business and we believe in being transparent in how our customers feel about the service they received from us. We have dedicated this page to allow people to leave honest reviews so you can decide for yourself if we are the right agent for you.

Whether you are a vendor, buyer, landlord or tenant, please feel free to review our feedback and leave a review of your own.

Leave Us A Review

Our Ratings

Professionalism

(9/10 based on 38 votes)

Reliability

(9/10 based on 39 votes)

Effectiveness

(10/10 based on 38 votes)

Communication

(9/10 based on 39 votes)

Knowledge

(10/10 based on 38 votes)

Value For Money

(9/10 based on 35 votes)

Overall Score

(10/10 based on 39 votes)

Customer Feedback

  1. On , Christine Barrett wrote;

    I was very impressed with the service I received from Chris at Williams. He was always courteous and polite and was quick to give feedback from prospective buyers after viewing my property. I would have no hesitation in recommending Williams to anyone wishing to sell their property in Petersfield.

  2. On , Tim Waller wrote;

    Very professional agent with a huge amount of experience and local knowledge. All the staff work well as a team and always go the extra mile to help during what is always a stressful time.

  3. On , Sandra Thompson executor wrote;

    Having just been through the process of selling a property through Williams of Petersfield in my capacity as an executor, their Professionalism and sensitivity has been second to none. They work as a Team, so no matter what day of the week I needed help or which negotiator was available, they were all able to help me. This made a huge difference, all went that extra mile to make sure that I knew they were working for me and with the best interests of not only me but the purchaser as well, taking the lead in ensuring good communication throughout. The whole sale took just twelve weeks from marketing to completion. I would quite happily recommend their services and use their expertise in the future. Thank you all.

  4. On , Mr and Mrs Smith wrote;

    We have just bought a house through Williams. We would like to thank Chris, Declan and others in the Williams team who worked hard with us to make the transaction happen. They were available to talk to, took helpful initiatives when needed, resolved difficulties, communicated information well and generally went the extra mile. They were even able to share a laugh at the occasional absurdities. All this through what seemed a long and tortuous process-no fault of theirs. We feel that the sale and chain would not have completed without their help and commitment. And they weren’t even our selling agents!

  5. On , Barry R wrote;

    Everyone knows that moving house can be stressful and our saga was no different, but Chris and Declan remained cheerful and helpful throughout.
    Although I feel our property was probably overvalued in the first instance, Chris worked extremely hard to get a deal done and managed to maintain interest in our house after we were let down at the last minute by our first offer.
    When the solicitors (don’t you just love ’em) got down to the fine detail, the team at Williams were a great help in badgering, chasing and generally helping to drag things to a good conclusion. This meant we could spend Christmas packing boxes and planning our new home rather than fretting over statutory declarations about dropped kerbs etc.
    Best of all, both Chris and Declan were always available, always pleasant to deal with and remained unfazed by any obstacles that sprung up.

  6. On , Mr & Mrs R, Sheet wrote;

    Despite a heathy cynicism in respect of estate agents in general (sorry!) we have to say that Andy at Williams has performed brilliantly in all respects and has done a good deal to reinstate the value of the profession in our eyes! He steered us through a very difficult process and was pro-active and faultless. Thank you and well done Andy!

  7. On , Mr and Mrs Drake wrote;

    After living in our home for 12 years we were nervous to put it on the market but knew it was time to move on. Knowing from experience it can be a stressful time moving house and doing it with a family this time we werent looking forward it , but we have to say the whole experience was made so much easier by everyone at Williams of Petersfield They gave the right advice , we got the price we wanted in a good time scale , were such a pleasure to deal with and you always felt they really were working with you in an upfront manner.
    Not only did we sell through Williams but we brought too and they found us our dream house and we cant thank you enough , our forever home , they get to know you , and really do care .
    Would definately recommend using this team of people.

  8. On , Perry Leete wrote;

    Moving home EVEN for an estate agent long in the tooth can still prove interesting and still provide for amusement at dinner parties with the stories of the hell we go through at such an emotionally draining time of our lives. Hence when at our office we hand out keys on completion a familiar phrase is “you will never see me again! This is our last move”. Well not for this agent and its with thanks to Chris and his team for “getting us over the line” . We completed in a quick timely fashion and its with thanks to all at Williams for keeping me regularly updated and handling everything in a manner that allowed me to get on with my own business of moving other people! Thanks again.

  9. On , Janet wrote;

    Many thanks for all your help in selling 9 Avon Close, Petersfield and the professional manner in which you dealt with the sale it was much appreciated.

    I would definitely recommend Williams of Petersfield to anyone else wishing to sell their property in the area. May I also mention Declan who I spoke to a few times as he was always helpful and professional.

    Thank you for all your help and best wishes for the future

  10. On , Joyce wrote;

    I’ve been renting from Williams for the past year. Any problems and queries during this period were dealt with promptly and cheerfully and I’d like to thank Debbie, Alastair and Chris for all their help.

  11. On , Heidi wrote;

    The best Estate Agents anyone could wish to deal with.
    Everyone on the team were knowledgeable and polite. We had several hurdles to over come before completion but without Chris and Colin’s outstanding work and professionalism our sale would have fallen through. They certainly did an amazing job.

  12. On , Annie wrote;

    Williams of Petersfield were brilliant, especially Chris who made the whole selling process so positive. From sale to completion it was 3 months…Amazing!!!!
    Would highly recommend for anyone looking to sell or rent.

  13. On , Alan Sims wrote;

    A very good and complete service. No hitches and the sale could not have been quicker. Thank you.

  14. On , Tracie Anderson wrote;

    What an amazing team especially Colin and Chris
    I’m glad I chose to support a local estate agent,I was very impressed they managed the sale and completion
    Of my property in under a month. Great job guys
    Will be highly recommending you .

  15. On , Dan Porter wrote;

    Friendly, polite, professional, proactive, attentive, nothing was too much work for them, even when we called, both Colin and Chris knew what was going on, a rare quality in modern estate agency as usually you are passed to the person who sold the property.

    Would I sell my property with Williams again, absolutely – and this comes from someone who works in the industry.

    Great job.

  16. On , jenny king wrote;

    Thank you Colin and his team at Williams for professionalism and communication skills in dealing with the sale of my fathers property.
    I would have no hesitation in recommending you to all my friends and family in the future.

  17. On , Sharon Dorkings wrote;

    When it came to putting my house on the market, there was no comparison with the other agents in Petersfield. Chris Sullivan has supported me thought the long process of selling my house. Unfortunately my sale fell through on two occasions due to unforeseen circumstances but each time, Chris provided me with reassurance and support ensuring that only interested parties were invited to view my home and it was quickly back under offer. I would certainly sell another property through Williams and have no hesitation in recommending them to anyone who is looking to sell or purchase in the Petersfield and surrounding area.

  18. On , Rebecca wrote;

    All the staff at Williams of Petersfield were very helpful and proactive in the very long and drawn-out sale and purchase of our family home. Colin kept the sale going after a number of obstacles and everyone in the chain looked to him for his good advice. He is the reason we finally got our dream house.

  19. On , Mrs G. Austin wrote;

    A big thank you to Colin, Beverley and the team at Williams for their wonderfully professional but always friendly help and advice. Their belief in customer care is evident and we feel we couldn’t have chosen a better Estate Agent. Every member of their team plays their part and are prepared to go the extra mile. Could not recommend Williams of Petersfield more highly ~ best wishes for many successful years.

  20. On , Stephen Weatherley wrote;

    We have just completed on our sale / purchase. Chris was absolutely fantastic and the service and communication we received was second to none. The service that we received was better than any of the other estate agents in the chain, and better than my previous experience of buying a house. Thanks!

  21. On , Ben & Sammy wrote;

    This was our first home bought together and although the whole process seemed very daunting at the beginning, Beverley guided us through the purchase with a laid back approach that really eased our worries. Beverley’s genuine interest in making sure we were okay with everything and her open honest opinions about the property and area made a refreshing change from the normal clichéd sales patter and if we come to move house in the future, we will definitely hope to have her and Williams Estate agents involved again. Thanks Beverley!

  22. On , Natalie Wellstood wrote;

    We have recently purchased a property that was marketed by Williams of Petersfield. I was so impressed by their level of customer service from the first viewing, through to exchange of contracts. Every time I phoned the office, and I phoned many times, the call was answered quickly and my enquiry dealt with in a friendly and efficient manner that exceeded expectations. The sale of our property was not straightforward, but with the knowledge and support of the team at Williams of Petersfield, we made it to exchange on our sale and purchase. Now we are looking forward to settling in in Hampshire. Thank you!

  23. On , Ian wrote;

    The team showed clear understanding of the market and worked hard to secure the best price for the sale.

  24. On , Danny Maines wrote;

    I cannot recommend this estate agent enough, a proper traditional family type business that actually puts its customers first, (not the first thing that springs to mind when thinking of estate agents).
    We were always kept informed at all times and in our case we had a very difficult chain and without Williams hard work the chain no doubt would have fallen apart.
    If you want to use a reliable agent that cares look no further than Williams of Petersfield.

  25. On , Mr Bentley wrote;

    By far the best agents in town.
    I bought the property through them originally and have now sold it via them.
    Very professional, knowledgeable, friendly and not only did they find a buyer quickly; they found a good quality buyer (which is extremely important!).
    Not only is their service superb but they are competitively priced.
    I would highly recommend placing with Williams of Petersfield, look no further.

  26. On , David W wrote;

    Friendly Efficient Service,Very Happy

  27. On , John Morris wrote;

    Great team – pleasure doing business with you

  28. On , Developer wrote;

    Williams of Petersfield have successfully handled the sale on my behalf of three newly refurbished flats. They quickly found buyers and helped to negotiate acceptable offers on each of the properties. Throughout the sales process they tirelessly progress chased the transactions and kept me informed at all times. They provide a good all round service and I am happy to recommend them to others.

  29. On , Anna Fretwell wrote;

    Having completed on a difficult sale of my property out of the area, using a local independent EA, and feeling frustrated with the poor service I had received I was apprehensive with my purchase and a repeat experience. I could not have been more wrong! Williams of Petersfield have exceeded my expectations from day 1, I cannot praise Kay highly enough. Every call, email was responded to immediately, and provided all information requested, her ability to communicate effectively to both sets of solicitors and keep everyone “on track” was both comforting and reassuring.
    We finally move into our new property tomorrow!
    A huge thank you to Kay and the team, for your excellent service.

  30. On , Anonymous wrote;

    Initially, we put our house on the market with a large, nationwide chain estate agent, thinking bigger was better, and this would be our best option. However, it quickly became clear that it was not. Little market research was done on our property and we ended up reducing the price several times. FYI – read the small print – some agents (not Williams of Petersfield!) base their final fee on the initial listing price, not the final sale price – a cynic might say that they are deliberately overpricing houses to increase their final fees!! The agents were not very knowledgeable about our house or the area in which we lived. We were present for a few listings and had to point out appliances etc. Little was done to get things moving – we even put on our own open house mornings! We took it off the market and asked Williams of Petersfield to be our agent. Colin and his team had clearly done his research and showed us the buying/ selling history of our area, as well as the sale prices of several similar properties to our own. Chris was also involved in the handling of our case and he was fantastic too. We felt that Williams of Petersfield were working a lot harder to sell our house, being far more proactive. Viewings were being booked in on a regular basis and we sold the house with no hitches. The service was top class from the start to the finish of the process. We would highly recommend them.

  31. On , Denise wrote;

    Good to deal with a truly professional agency and “grown ups” who actually listen, take the time and make the effort to get things right. The left hand always knew what the right hand was doing and communication was excellent throughout. I had absolute confidence that whatever member of the team I spoke to (or left a message with)would either deal with the issue or pass immediately to a member of staff that could. Nothing was too much trouble. Well done Kay, Colin, Chris and the team. Alistair in rental has also been very helpful.

  32. On , Scott & Judy Chesney wrote;

    We cannot speak highly enough of the service we received from Williams of Petersfield. They generated a huge amount of interest in the property we sold, achieving the price we wanted in the time frame we required.

    They then went on to find us a property that exceeded our expectations and again achieved a smooth sale.

    Their approach has been refreshing with a focus on reputation rather than just another deal. We highly recommend them.

  33. On , Claire and Ian wrote;

    We were very impressed with the level of work put in by Chris and Colin over the course of several months. We felt that the team were very professional and went above and beyond to ensure the purchase went through successfully.

  34. On , Amanda wrote;

    Colin and the team at Williams of Petersfield were professional and refreshingly straightforward to deal with. Their communication was reassuring, informative and appropriate throughout the process. This was our first encounter with the English property system and we felt supported and guided through the ups and downs of property buying. We feel lucky that we bought our property through them and had such a good experience.

  35. On , anon. wrote;

    I would definitely use them again!

  36. On , Sarah wrote;

    I would highly recommend Williams of Petersfield as a rental agency. They not only very professionally manage my property, which is currently rented out, and have found tenants very quickly on two occasions for me, but they have also supported me in searching for and evaluating an additional investment property to purchase with a view to renting out. Very responsive, knowledgeable and extremely helpful.

  37. On , Sarah wrote;

    We have just bought a house through Williams of Petersfield and wouldn’t hesitate to use them again. All the staff were professional, reliable and friendly. My experience with NW was a total contrast to my very negative experience of a national chain and has shown that there are good people and companies in the industry.

  38. On , Anne wrote;

    Professional, pleasant, approachable firm to deal with –
    We sold our house and the team guided us through the process. Have recommended them to friends and colleagues.

  39. On , Rainer Baker wrote;

    I used Williams of Petersfield to sell my fathers property after he passed away. I found their knowledge of the local property market to be excellent and their honesty to be frankly very refreshing. Unlike the other Estate Agents I had asked to value the property, Williams of Petersfield showed integrity by not over valuing the property just to get the business. They had done their homework on other properties recently sold in the same road and had even taken the time to print out details and pricing of other houses currently for sale in the area as comparisons (not just the properties they had listed either).
    They also recommended an excellent solicitor and within a week a sale had been agreed. Everything sailed through perfectly and their communication throughout was superb.

  40. On , Neil Crawford wrote;

    I rented my house out via Williams of Petersfield at the same time as I was trying to sell it – the market was slow in late 2012 / early 2013. I found putting the rental and sale with one agent a big advantage for me and which they handled very efficiently. The sale of my house was completed whilst I was abroad and some last minute hitches with the buyers were handled well by Williams of Petersfield to ensure the sale went through. Subsequent to the sale I’ve gone back to them for rental details to fulfill my tax return and they were very helpful. Overall, my experience with Williams of Petersfield was a very positive one and I enjoyed my relationship with the team!

  41. On , Johns wrote;

    I thought everyone I dealt with in the office was very helpful. They kept me updated and as a first time buyer this was really good as I didn’t have a clue when it came to buying my first house. When selling, I will definitely being using their services again.

  42. On , Mr. Fisher wrote;

    Used Williams of Petersfield to let my house and I was very impressed. They found a tenant within a few days and the whole process was hassle free.
    Highly recommended.

  43. On , Anon. wrote;

    I used Williams of Petersfield because i wanted to support a local business and they came across as very knowledgeable. They agreed a sale promptly and ushered it through to completion in good order. I would use again